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Ancient Greek Toys

Αρχική Ways of Dispatch Guarantee & Refund

Ways of Dispatch Guarantee & Refund

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The client reserves the right to return the products bought from our company within 10 days from the date of receiving the products from our company. In this case, the client is only charged with the cost of dispatching the products to our company.

The returns shall only be accepted if the products returned by the client have not been unpacked and have not been used, unless there is a defective, broken or wrong product code. In addition, the products that are returned should be accompanied by the receipt or the invoice or the dispatch note.

We advise you to check carefully the state and pack of the products at the moment of delivery of your order, in order to identify potential defects, like broken items, wrong codes, wrong item. etc.

In case you wish to return the products you bought, please contact us to suggest you the address to which the products should be sent. In case of return of one or more products, the refund will be completed as soon as we receive the products in the state in which we delivered them to you.

In case of bad weather conditions, strikes, etc. our company will contact you by phone or by e-mail in order to let you know when it will be possible to deliver the products and confirm if you wish to proceed with your order.

 

Receive your order at the headquarters of our company

You may receive your orders at the offices of our company (Monday - Friday: 09.30 - 19.30 and Saturday: 10.00 - 15.00), with no extra costs, provided that you have contacted our company’s department of distribution first to confirm that your order is ready.

 

Cash on delivery

Your receive the products at home or at your working place, through a courier company or Hellenic Posts, and you pay at the moment of delivery. The general cost of the cash on delivery dispatch is described in the following table. These costs are subject to changes according to the changes in the pricing of the courier companies or Hellenic Posts or any other organization has been chosen by the Company for the Study of Ancient and Educational Games.

 

COST OF CASH ON DELIVERY DISPATCH   €

UP TO2 kg......................GREECE …………..    6

UP TO2 kg   ...................EUROPE

.........................................AUSTRIA ………….. 14,50

.........................................BELGIUM ………….. 14,50

..........................................FRANCE ………….. 14,50

.......................................GERMANY ………….. 14,50

................................................ITALY ………….. 14,50

.........................................CROATIA ………….. 14,50

..........................................CYPRUS ………….. 14,50

..............................LUXEMBOURG ………….. 14,50

......................................MOLDOVA ………….. 14,50

.......................................HUNGARY ………….. 14,50

....................................PORTUGAL ………….. 14,50

..........................................TURKEY ………….. 14,50

.......................CZECH REPUBLIC ………….. 14,50

 

The Company for the Study of Ancient and Educational Games reserves the right to modify the above prices in any case of dispatch for any reason whatsoever and after having contacted or informed the client.

For a dispatch to any other country or for an order exceeding 2 kilos, the client should contact the Company for the Study of Ancient and Educational Games and reach an agreement on the way of payment and cost of dispatch.

 

Payment by Bank Transfer

You may deposit the amount of money corresponding to your order in one of the bank accounts of ancientgreektoys.gr You will informed about our company’s bank account by phone or in another way (fax, e- mail, etc.).